Frequently Asked Questions
Q. Can I use curling irons or other heat tools on my wig?
A. Yes, if your wig or hair good is made from human hair or one of the newer synthetics designed for heat styling. Use a low temperature and be careful not to singe the hair. Wig hair is drier than the hair on your head, so be mindful of that when using heat tools – you may need to use extra conditioners or light weight leave-in conditioners for wigs that are frequently heat styled.
Q. How often should I wash my wig or hairpiece?
A. That depends on what you are using your piece for. A wig worn once in awhile or for short periods at a time probably does not need to be washed very often. Simply keeping it on a head in a box will keep it free from dust and debris. If you wear your piece often or in very warm conditions, it may require more frequent washing. If you use heavy styling products on it, your wig might need to be washed after nearly every wearing to prevent buildup on the hair.
Q. I washed my wig and it became very tangled. What should I do?
A. Place it onto a head block and pin it securely in place. Work in very small sections with a bottle of spray on conditioner (or make your own by diluting conditioner and water in a spray bottle) – saturate each section as your work and carefully use the comb and your fingers to separate out knots. Work from the bottom of the wig and the bottom of the hair. You can use clips to keep the combed out sections separated from the tangled sections. It may take time to completely detangle a wig, especially if it is curly, so be patient. You can divide the work into smaller sections as your time allows.
Q. The lace front on my wig has developed a tear. Is there anything that can be done to fix it?
A. It depends on the size and location of the tear. If it is near the edge, it is sometimes possible to simply cut the edge away. If it is near the hairline or in the foundation of the wig, it is often possible to patch the tear or hole. If this happens, we suggest you contact us and we’ll do everything we can to help you.
Q. How can I tell if my wig is human hair or synthetic?
A. There are a few cues that will tell you which fiber your wig is. Machine made wig might have a tag inside that will specify fiber and care instructions. Wigs without tags are trickier but one of the easiest ways to determine the fiber is to get a part of the wig wet. Synthetic hair doesn’t absorb water, so it will not stretch much and it will dry very quickly, and it will retain it’s basic shape, even while saturated. Human hair will soak up the water, hold the water much longer and will become slightly stretchy.
Most importantly, if you have questions about the care and upkeep of your wig, just ask! We’re always happy to answer your questions. Just email us.
You can also check out our Frequently Asked Questions section for more information.