Cleaning and Maintenance Service
Caring for a custom wig or piece of facial hair is an ongoing project. At some point, you’ll likely want to have your wig cleaned and refreshed. While you can do this at home (and we have tutorials to help you do it safely!), you can also send your pieces to us for some TLC.
Our cleaning and maintenance service includes a full shampoo and conditioning treatment. The service includes repair for issues arising from normal wear and tear – things like removing stains or discoloration, mending the foundation or replacing shed hair.*
*All wigs or facial hair shed a small amount of hair over the years, this is completely normal and not cause for concern.
Once your piece is cleaned and refreshed, we style it and send it back, ready to go!
We are only able to offer our Cleaning and Maintenance Service for pieces we created.
To learn more or send your piece in, visit Cleaning and Maintenance
Santa Care is our special annual program for our Santa and Mrs. Claus clients. If you have a Santa wig or beard or a Mrs. Claus wig, you’ll be thrilled with this easy way to keep your pieces in tip top shape year after year. Enrollment is only open for a limited window each year from January to March. Please visit Santa Care to learn more or enroll in the program.
Sometimes you just need a change! You can send your wig in to be restyled without the full cleaning. This is an especially popular service for our historical clients but anyone can take advantage of it. Please email us to discuss your specific piece.
Recoloring or other surface changes
Want to alter the color of your wig or change the cut or density? We do that, too. Please email us to discuss your specific piece.
Wig or Facial Hair Repairs
With proper care and handling, your piece, including it’s lace edges, will last for years. The majority of clients never need more than regular care and maintenance to keep their pieces in top condition.
But sometimes the situation calls for a little more intensive treatment. We offer all the following repair services for our clients.
Re-lacing Wigs and Beards
Over time, heavy use can start to degrade the fine lace. And, unfortunately, sometimes accidents or mishandling damages lace, too. To extend the life of their pieces, some of our clients, especially those who wear their pieces a lot, have their lace edges replaced. A new lace edge lets you reap the benefits of a new wig without purchasing a whole new piece.
The majority of our clients never need to have a piece re-laced. But those who do can send it to us and we’ll make it good as new.
Other repairs or refurbishments
Proper care and handling of your piece is essential to its long-term use. But sometimes, things happen – whether it’s through accident or less-than-stellar handling, your wig or facial hair may get damaged. The good news is, we can fix (almost) anything that goes wrong.
This may include damage to the hair in your wig or beard or damage to the foundation of the piece or lace.
Prices for these services depend on the nature of the repair or damage. Please email us and we’ll be happy to advise you on options for your particular situation.