Santa Care is our annual cleaning and maintenance service just for Santa and Mrs. Claus.  It’s the perfect way to keep your holiday items in tip top shape.  Santa Care is available each year seasonally.

The priority enrollment period for Santa Care 2019 has ended. BUT if you still need to send your items for Santa Care, see the guidelines below. 

Santa Care Guidelines:

• We can only accept Santa or Mrs. Claus items made by us
• You must include the printed enrollment form with your set. Items sent without the form cannot be processed.
• As of May 3, 2019, we will still accept new enrollments (while space remains) but we won’t be able to guarantee a return date before November 1, 2019. If you have an earlier deadline, please email SantaCare@customwigcompany.com to check with Beth and see if we can accommodate it.
• If you have any questions about Santa Care, please email Beth, our Santa Care Coordinator, at SantaCare@customwigcompany.com 
• Santa Care includes:
  • • an inspection and evaluation of your item(s)

   

  • • repair of routine wear and tear to lace and foundation

   

  • • filling in of lost hair in keeping with routine wear and tear

   

  • • thorough washing of all pieces

   

  • • an identification label if your wig does not already have one

   

  • • cleaning of lace edges

   

  • • full restyling to your specified “look”

   

  • return shipping  

  The goal of Santa Care is to  clean and restyle your pieces and also to make sure they stay it tip top shape for many years to come.

   

  Santa Care does not include:

  • • Significant repair to pieces caused by improper care or handling

   

  • Significant addition of hair outside the scope of your original order

  Ordering New Items

  There is a space to order mustaches and eyebrows and supplies  at the discounted Santa Care rate at the end of the form. The special rate is available only when using this form. Just mark the quantity needed and add the total to your enrollment fee, and when we send out your freshly cleaned and styled set, we’ll also send the new pieces.

  How to Enroll

  Please print out form linked below, fill it out and return it with your item(s). We cannot process your items without the form. The form should be printed and included in the box with your set.

  The enrollment costs can be paid by sending a check for the total amount due or by credit card.  If you choose the credit card option, you may choose to have an invoice emailed to you or to include your card information on the form where indicated.   International clients will need to pay via paypal (an invoice will be sent via email)

  When your item(s) is returned, it will also include an assessment from Beth, our Santa Care Coordinator, letting you know what was done to your item(s) and providing any feedback on the condition of your set when we received it – she’ll also let you know if any areas of your items are likely to need more significant repair or refurbishment in upcoming seasons.  

Click on the text below to view and print the Enrollment Form. The form will open in a new tab. 

Santa Care Enrollment