UPDATE: APRIL 1, 2020

At this time, we are still accepting Santa Care items and will continue to do so as long as space remains in our queue. Items sent after April 1 will be returned in the order they were received, though we will do our best to accommodate you if you have a specific deadline. It is best to contact Beth before you send your items if you need your items back by a specific date before November 1, 2020.

If you can safely and conveniently send you items to us now, we recommend you do so in case there are disruptions in mail service later. To avoid leaving your home or coming into contact with others, we recommend using the US Postal Service’s free package pick up. You can pay for your postage, print your label and schedule the pick up from usps.com. We do suggest emailing Beth, our Santa Care Coordinator, to let her know you are sending your items.  We also recommend you use tracking and insurance.

Santa Care is our annual cleaning and maintenance service just for Santa and Mrs. Claus.  It’s the perfect way to keep your holiday items in tip top shape.  Santa Care is available each year seasonally.

Santa Care Guidelines:

• We can only accept Santa or Mrs. Claus items made by us
• You must include the printed enrollment form with your set. Items sent without the form cannot be processed.
• If you have any questions about Santa Care, please email Beth, our Santa Care Coordinator, at SantaCare@customwigcompany.com. 
• No items will be accepted after July 1, 2020 without pre-approval from Beth. 

Click the link below to download the 2020 Santa Care Enrollment Form

 Santa Care Enrollment

When your package arrives here, you’ll receive an email confirming the arrival and your enrollment. We ask that you consider sending your package to us with insurance and also using the signature requirement. We advise you to monitor the tracking on your shipment. If you do not get a confirmation email from us within one day of the package arrival, please be sure to let us know immediately.