Custom Wig Company brings together a talented and experienced team of wig artisans to handcraft your custom wig or facial hair. Our process is detailed and thorough, from initial consultation to the final brushing. We take pains to build a piece for you that fits like a glove and looks even better than you imagined.
To have a custom wig created, you’ll start by requesting a quote for your project. We’ll ask you to provide us with detailed information about your desired piece, including the colors, texture, length and style – when applicable, we request any research materials or inspirational materials that will help us realize your project. The quote will include all the relevant options for your project with the expected costs. After reviewing the quote, you’ll confirm your intention to place an order by selecting the options you want and clicking the “accept quote” button.
Accepting a quote will hold your spot on the build schedule for 5 business days. When you accept the quote, you’ll receive an invoice and digital contract. We’ll need your first payment and the “signed” digital contract to finalize your project on the schedule and move forward. Check out our Payment Plans to see which one will work best for you.
We’ll also need your head or chin tracing – this is the MOST important part of your custom wig order! The tracing allows us to build a piece that fits you perfectly. We’ve created this video to show you how to easily make your tracings.
Your contract will have the expected date of completion for your wig or facial hair. The date is usually based on either your deadline or your preferred payment schedule. As we near the completion of your custom order, our Build Manager Hannah will send you an update and let you know to expect photos soon of your finished piece. Once the piece is ready, Hannah will email you photos so you can see how your piece looks and request any changes or adjustments.
Once you’re satisfied with your wig or facial hair, you can have the piece mailed to you or you can schedule a fitting at our studio in Louisville, KY.
While you wait for you piece to be completed, be sure to read through our Wig Owner’s Manual – it’s full of information on the tools and supplies you may want, as well as how to unpack and try on your new wig and answers to common questions for new wig owners.