Every so often, your custom wig or beard is going to need some TLC. We’re here for you – just fill out this form, and then you can send your wig to us.
It can take up to 45 days for cleaning and maintenance – if you have an event coming up, be sure to check in with us first and make sure we can fit your wig in and have it ready to send back in time!
Cleaning and maintenance is only available for pieces we created. If you send a wig to us that we did not create, we will refund your payment (minus return shipping costs) and ship the piece back to you.
*Wigs and facial hair will lose a small amount of hair over the life of the wig. As part of our maintenance service, we fill back in shed hair. If your wig has sustained damage or excessive hair loss from rough handling or improper use, we will be happy to assess the piece for repair, but additional charges will apply. We’ll always check in with you first before we do anything and let you decide if you want to have the repair made. Remember, the best way to avoid an expensive repair is to take good care of your wig. We’re here to help with that, so let us know if you have questions or need help!