It’s very important to us that our clients be satisfied with their custom items, and we work very hard to ensure that. If you receive your custom wig or item of facial hair and find that there are issues with the fit or appearance or that it’s just not quite doing what you had in mind, we encourage you to let us know right away so we can figure out the best way to make the piece right for you. That might mean that we make some adjustments to the piece or it might be an issue we can help with by offering some advice on wearing or handling.