We want you to be happy. If you receive your wig or facial hair, and there are any problems, please let us know right away. ┬áThe correctness of the fit depends on the accuracy of the head or face tracing you send us, and if there are any errors or discrepancies, there can be issues with the fit of the piece. The good news is that it is usually possible for us to make changes or corrections to the fit. We send our clients photos of their finished pieces so there are no surprises when they arrive. That’s your chance to request any changes to the style or color, to ensure the piece is just right! But don’t worry, if you get your piece and you decide you’d like to have some changes made, we can do that. Please be advised, however, that if those changes are outside the scope of the project, or require substantial addition of materials or labor, an additional charge may apply.